Wednesday, May 29, 2013

Jugaad Innovation: Stuck in a Local Optimum

Updated July 5, 2013:
CNN link on Jugaad Innovation.

The book cover blurb sounded exciting: Do more with less. An alternative to risky expenditure-driven, resource-hungry growth using a "bottom up approach to frugal and flexible innovation". Endorsement from a salesforce.com CEO. No doubt, Jugaad is a useful concept - it's a Hindi word that implies a improvised and clever work-around, but there is such a thing as stretching an idea too far. Jugaad arises from the Indian way of doing "more with less" - possibly a public response to artificial scarcity induced by genocidal British colonization since the late 18th century when a resource-rich India's share of world GDP plummeted from 25% to a negligible quantity in a short time to turn it into from a knowledge and manufacturing economy into an agrarian, impoverished nation. A scarcity-driven economy that has been nurtured by Nehruvian socialist politics over the last 60+ years. However, the word itself ties in nicely with ideas in Operations Research that deal with the optimal allocation and utilization of scarce resources, and hence this post.

The book has some heart-warming and splendid examples of Indian innovation, which are nice to read. The remarkably decentralized and entrepreneurial nature of the workforce, and their seeming comfort in operating effectively within what appears as "chaos" to the external observer is one of the salient features of the native Indian economy. A discussion of the Indian practice of the "missed call" (the closest that mankind has come to 'half a bit' of information) adds humor. The authors could have lent depth to the book by exploring the deep-rooted cultural origins of the decentralization, and entrepreneurial spirit that drives the Indian way of doing things. They do make some useful comparisons between the profligacy and rigidity of some Western CEOs with the adaptive nature of the "jugaad entrepreneur". However, celebrating every success from Bharti airtel to PepsiCo's direct seeding to Mitticool (now that is really cool) as a win for "Jugaad" dilutes the message. When the book hyped the crappy 'Aakash' tablet, the populist, Indian government's tax-payer subsidized tablet for the unwashed masses (a cheaper and cynically sub-optimal alternative to constructing and maintaining primary schools), it was time to cry halt. Celebrating artificial scarce resource allocation, however efficiently done, feels like a cop-out.

Operations Research practice is not just about optimizing within constraints and declaring victory. Value can be unlocked by using OR to expose the more expensive bottlenecks in the system. Constraints that turn out to be artifacts must be eliminated whenever possible. I'm all for (also) 'thinking small', but not at the expense of losing the context.

Monday, May 20, 2013

Solve TRP, Drive Tesla

So the awesome and hyped Tesla Model S is beating Mercedes, BMW, and Audi in sales despite the $70K price tag. One problem is the current lack of charging stations required to recharge over long trips. CNNMoney reports:
"CNNMoney took a Tesla Model S on a test drive from Washington D.C. to Boston. The all-electric car drove 450 miles with two stops to recharge at Tesla's Supercharger stations in Delaware and Connecticut"



A second problem is that unlike conventional gasoline cars that can be refueled very quickly, charging can take a relatively long time, and adds significantly to your total travel time. In the near future, as the number of Teslas increase, the number of charging stations is likely to go up too. However, it will remain a sparse resource for some time. A future Tesla trip from New York to California will require many recharging stops, reminiscent of the old stagecoach problem during the Gold Rush era, which is used to illustrate the principles of Dynamic Programming.

Update: May30, 2013
Popular Mechanics reports:
"...the California-based EV automaker plans to expand its fast-charging "supercharger" network across the continental U.S. During today's announcement, Musk said New York to Los Angeles trips would be viable as soon as this winter. 

"When you get in a car you have the ability to go almost anywhere," Musk said. "That's what the supercharger network will do." 

The rollout will begin as soon as this summer, with the number of stations tripling to 27 nationwide by the end of June. In addition to increasing supercharger density along the already-established California and Mid-Atlantic coasts, Tesla will debut chargers in a handful of new metropolitan areas within the next few weeks, including Austin/Houston, Portland/Seattle, Boulder/Denver, and Chicago/Milwaukee. By the end of the year, Musk expects to to have "a couple hundred" superchargers spread across the U.S. and southern Canada, with as little as 80 to 90 miles between stations along the Altantic and Pacific coasts..."

Tesla Routing Problem
Given a road network G having a limited number of charging stations located at specific nodes, the Tesla Routing Problem (TRP) will have to:
Find the shortest feasible time path from origin O to Destination D in network G.

Feasibility requires the car to visit enough charging stations in a timely manner. Optimality requires that the sequence of visits be carefully selected such that the total time spent is kept to a minimum.

Total travel time = driving time + recharge time

This involves two decisions:
D1. Which recharging stations to visit en-route?
D2. How long to recharge at every pit stop?

Assumptions:
A1. The longer you recharge, the longer your available range (to a limit).
A2. All recharging stations are similar, and infinite capacity (no queuing!)
A3. Range is deterministic

Update on A2: The Tesla can charge on any outlet, but the time to recharge can vary depending on the source.

Clearly, optimally solving TRP involves the finding a solution to a Traveling Salesman Problem even in the special case of instantaneous recharge (Y=0).

(Updated September 2013: As mentioned in the comments, the general case is not a TSP in the network of charging stations. Here, the assumption is that stations are sparsely located and we visit each one along the way. The title is changed to reflect this distinction).

This is no different from the (milder) challenge faced by conventional car drivers in unfamiliar areas where gas stations may be hard to come by (see this old post). Charge cannot be carried in Jerry-cans. The  shortage of charging stations does make every long Tesla trip a non-trivial problem to manage. Tesla owners have to deal with a NP-Hard Optimization Problem (Heh) on every such trip, but in practice, it should not be difficult to find good quality, feasible TRP solutions.

The recharge time makes the TRP a bit more interesting. If two stations are close to each other, we don't have to recharge fully, and just need the minimum to reach the next stop - or perhaps we recharge fully, which allows us to reach a station that is further away but turns out to be more time-effective, overall. Clearly, these two decisions appear to be interlinked and may need to be jointly optimized. D1 is a binary decision variable X(i) - we either visit or don't visit a station at node X(i), whereas D2 is a semi-continuous variable Y(i) conditional on D1:

Y(i) ≤ U.X(i)
where U = maximum recharge time.

Another interesting and maybe even useful problem for Tesla-makers to solve is where to add new charging stations on the network G over time. What is the minimum number and location of stations required to guarantee feasible solutions to any TRP in the 48 states of continental US? How will stations deal with congestion in the future? and so on ...

I haven't driven a Tesla yet but I wouldn't mind relocating my office to inside one and telecommute.

Monday, May 6, 2013

Guesstimation in Optimization and Analytics

Guesstimation
Browsing through the various examples examined in the 2008 book 'Guesstimation', it is apparent that the basic ideas behind this approach of "solving the world's problems on the back of a paper napkin" are useful for analyzing real-life optimization and analytics instances. Whether we are looking at (i) Smart-grid optimization ("how many hours does it take to charge an electric car"), or (ii) Hazmat routing ("what is the risk of dying per unit mile of road") or (iii) environmental problems ("how much farmland will it take to convert all gasoline cars to ethanol"), guesstimating values can be critical to effective model formulation in the absence of precise information. Guesstimation is a 'small data' method that can improve the effectiveness and performance of our 'big data' analytics.

Optimization
Let's look at an 'elastic' linear programming formulation:
LP: Minimize c.x + P.s
A.x - s <= b
l <= x <= u, s >= 0
where we've added artificial variables 's' to ensure feasibility of LP for any bound feasible 'x'. Often times, exact values for b, c, l, u, or portions of A are not available. Furthermore, we allow artificial variables to be active at some high but as yet unknown penalty rate of 'P'. We often end up guesstimating these values in industrial applications since many of these values are not known accurately.

Example (i) in the previous paragraph gives us a charge rate per car (a component of 'A' matrix). if 'x' is the number of cars to be charged, and 'b' is an upper bound on the time available and 'c' the cost of electricity for that duration, we can predict the 'ballpark' cost incurred and the charge stored. Similarly, example (ii) gives us the average risk per unit mile as a cost coefficient 'c'. By extending this calculation to denote high and low risk arcs in a network, we have an initial minimum risk network path optimization formulation at hand. Finally, example (iii) gives us an unconstrained resource requirement. This value allows us to quickly assess the impact of adding a resource constraint.

Thou shalt always Guesstimate!
Direct uses of guesstimation in practical optimization include the calculation of tighter bounds (l, u) for decision variables, and the smallest valid values for the big-M numbers that riddle integer programming formulations. If we think of (u - l) as a measure of our ignorance about the as yet unknown optimal 'x', guesstimating tight bounds is akin to maximally reducing its "prior variance". While guesstimation in the book is done using feasibility calculations, we can and should incorporate optimality considerations to obtain sharper bounds for such unknown variables. Using solver default (0, infinity) values is lazy and bad practice. Also, spending some time to improve bounds often gives us insight into the nature of the optimal solution, and which constraints are likely to be more restrictive, and helps catch modeling bugs earlier.

Example 1: what is the cost of not scheduling a crew for an airline flight?
In airline crew scheduling, the flights in a schedule are partitioned among crew pairings (see this post for a problem description). Every flight must be covered by exactly one pairing. This is a hard constraint, but in practice, we have to temporarily employ its elastic form of the type described above, and penalize violations via 'P'. How do we determine an appropriate penalty value? This would be the cost of leaving a flight uncovered. Such flights have to be covered by a reserve crew, which comes at a certain cost that can be calculated and is typically smaller than some default value we may have otherwise chosen. The dual variable value associated with an uncovered flight in an optimal LP solution attains a value close to 'P'. Any new column (x(j)) generated that covers this flight will subsequently will have a reduced cost of order (c(j)-P), and so on. Good guesstimation of P helps in producing manageable reduced costs, and accelerates algorithm convergence.

Example 2: what is the price elasticity of point-and-shoot digital cameras?
Price elasticity is a dimensionless (negative) quantity that gives us the expected percentage change in sales for a percentage change in price. We can expect that this value will be more than that for electricity, grocery, and dairy items, which are essential items that people are less willing to give up when price is hiked, and are likely to be inelastic (less than a percent drop in sales for a percent increase in price, say -0.5). The value will be lower than that of highly discretionary purchases like fashion apparel or leisure airline tickets (which have an elasticity of -4 to -2). The geometric and arithmetic mean of 3.0 and 0.5 gives us a range (-1.8, -1.2). A data-driven estimation of this value should be compared against this guesstimate as a sanity check. For example, if regression models on a data sample estimates an 'optimized' elasticity parameter value of -5 or -0.1, we may want to double check our modeling, or run the risk of producing wild predictions.

Another use of guesstimation is in generating plausible random optimization instances to demonstrate the effectiveness of new NP-Hard algorithms for a certain problem class if only limited real-life data is available. It can help weed out weird and contrived instances that skew the degree of difficulty of the problem and make it seem much harder than it actually is in reality.

Sunday, April 21, 2013

Fun with Coins: Optimizing The OR Cafe Price Menu

We've looked at a few coin-optimization models here before. ... We'll look at another one today. We'll try to price the menu at OR cafe. You can look at the detailed problem statement and the associated sample data here. As always, there's no claim that the method described here is a 'best' or even a 'correct' way to manage such a problem. This post serves as a useful starting point for analyzing this fun problem with coins and change.

Basically, the problem we are analyzing in this post here is to change the existing prices of items in the menu by tiny amounts (+/- 2 cents) to maximize the number of (future) customer bills that end with zero or five cents (i.e., $x.05, $x.10, $x.15, ... $x.95) after (13%) tax. Assuming that past transactions (200 of them) are a good indicator of future purchase patterns, we can select a portion of this data (say 60%) to 'train' our pricing model (MIP) on, and then evaluate its performance on the remaining 40% of the transactions.

Model
1. Decision variables: There are five pricing possibilities for the recommended price of an item p(i) = {p0(i)-2, p0(i)-1, p0(i), p0(i)+1, p0(i)+2}, where p0(i) = original price of the item in the menu.

2. Bill(transaction j) b(j) = sum(i) Aij.p(i)*(1+T/100)
where:
a. Aij = number of units of item (i) purchased in historical transaction (j)
b. T = percentage sales tax charged

3.The minimum (l(j)) and maximum (u(j)) values for b can be determined by setting all prices to their lower bounds, and upper bounds respectively. We assume that fractional cents are rounded to the nearest cent. This gives a pre-computable range of feasible b values V(j) = {l(j), l(j)+1, ...., u(j)}.

4. Objective: Maximize the number of times b ends in 0 or 5 (using boolean indicator variable 'z' and 0-1 cost 'c') in the training set by selecting one price from the 5 possibilities for each item

CAFEMIP: Max sum(k,j) c(k,j)z(k,j)
subject to:
ii)  sum(i) Aij.p(i)*(1+T/100) = sum(k)V(k, j).z(k, j) for all j
iii) SOS-1 constraints for: prices p(i) that ensure that one of five prices is picked for each item in the menu, and for z(j) to ensure that exactly one bill realization is active for each transaction.

Round-off Issue
The LHS of constraint 4(ii) can contain fractional cents, whereas the RHS only admits discrete values. This situation can be overcome as follows:
b(j) = sum(i) Aij.p(i) + sum(i) Aij.p(i)(T/100) = b'(j) + tax,
where b'(j) is integer. Every realization of b'(j) (=V'(j)) can be mapped to our 0-1 objective function contribution after accounting for the additional tax it generates. Thus, it is sufficient to retain the integer components of 4(ii) and rewrite it free of round-off error as:

sum(i) Aij.p(i) = sum(k)V'(k, j).z(k, j) for all j

CAFEMIP was optimized using CPLEX 12.x and implemented in Java. As a secondary objective, a tiny penalty was added to minimize the deviation of prices from the original value to avoid unnecessary price changes or revenue shifts.

Results
1. optimized over the entire 200 transactions (no hold-out sample).We count the number of times, the cafe needed to round to the nearest 0 or 5 using the prices before and after optimization.

Roundings needed: original price:   135/200
Roundings needed: optimized price: 35/200
While the results on training data are really good, we do not know how well CAFEMIP would do on hidden data, so we re-run CPLEX on a subset of the data.

2. Optimized over the first 120 transactions only, and tested on the last (hidden) 80 transactions.
training data: original  cost =     77/120
training data: optimized cost = 20/120

--- CPLEX log ----

Tried aggregator 1 time.
MIP Presolve eliminated 34 rows and 17 columns.
Reduced MIP has 230 rows, 847 columns, and 1824 nonzeros.
Reduced MIP has 835 binaries, 0 generals, 0 SOSs, and 0 indicators.
Probing fixed 68 vars, tightened 0 bounds.
Probing time =    0.01 sec.
Tried aggregator 1 time.
MIP Presolve eliminated 4 rows and 207 columns.
MIP Presolve modified 14 coefficients.
Reduced MIP has 226 rows, 640 columns, and 1666 nonzeros.
Reduced MIP has 629 binaries, 11 generals, 0 SOSs, and 0 indicators.
Presolve time =    0.06 sec.
Probing time =    0.02 sec.
Clique table members: 3071.
MIP emphasis: balance optimality and feasibility.
MIP search method: dynamic search.
Parallel mode: deterministic, using up to 4 threads.
Root relaxation solution time =    0.00 sec.

        Nodes                                         Cuts/
   Node  Left     Objective  IInf  Best Integer     Best Node    ItCnt     Gap

      0     0       13.3095    48                     13.3095       92         
*     0+    0                           73.0000       13.3095       92   81.77%
      0     0       18.8333    13       73.0000     Cuts: 130      189   74.20%
      0     0       20.0000     2       73.0000      Cuts: 22      220   72.60%
*     0+    0                           20.0000       20.0000      220    0.00%
      0     0        cutoff             20.0000       20.0000      220    0.00%
Elapsed real time =   0.16 sec. (tree size =  0.00 MB, solutions = 2)

Clique cuts applied:  34
Cover cuts applied:  35
Implied bound cuts applied:  4
Mixed integer rounding cuts applied:  7
Zero-half cuts applied:  7
Gomory fractional cuts applied:  28

Root node processing (before b&c):
  Real time             =    0.09
Parallel b&c, 4 threads:
  Real time             =    0.00
  Sync time (average)   =    0.00
  Wait time (average)   =    0.00
                          -------
Total (root+branch&cut) =    0.09 sec.
CPLEX objval = 20.000000000000025

original, new price of XS Coffee is $1.24, $1.24
original, new price of S Coffee is   $1.33, $1.33
original, new price of M Coffee is   $1.57, $1.55
original, new price of L Coffee is    $1.71, $1.73
original, new price of XL Coffee is  $1.91, $1.90
original, new price of S Tea is        $1.33, $1.32
original, new price of M Tea is       $1.52, $1.51
original, new price of L Tea is        $1.71, $1.73
original, new price of Donut is       $0.95, $0.97
original, new price of Bagel is        $1.24, $1.24
original, new price of Muffin is       $1.30, $1.28
original, new price of Cookie is      $0.75, $0.75


(prices in red indicate a changed recommendation when optimizing over the partial sample instead of the entire history)

These prices were used to recompute the bills in the hidden sample:
hidden data: original  cost =   58/80 (~72%)
hidden data: optimized cost = 17/80 (~21%)

Thus, we would have been able to significantly reduce the number of roundings on the hidden sample if we used the CAFEMIP prices instead of the original values. If the customer buying pattern remains the same, we can expect these prices to continue to do a good job. 

Sunday, April 14, 2013

Optimally Managing Ladybugs

My daughter loves ladybugs.  However, when it comes to cleverness, many have noted how bees and ants (which seem to have a special place in Indian hearts :) "solve" traveling salesman and shortest path instances that matter to them (see this interesting link as well). In contrast, a ladybug's decision analytics appears to be somewhat shaky. They don't seem to have the kind of auto-GPS of bees and ants (at least in the context of this post), and seem to get confused and stray from their optimal path.



(pic source)

Recently, a number of LBs invaded my residence, and I spent a lot of time trying to shoo them away and determine how they got inside in the first place so that I could block their entry. Then, I came across this website. Apparently, ladybugs prefer humidity and warmth and try to enter homes as winter begins. OK. However, a good number also enter the house come spring time, which was puzzling. It seems some of the LBs goof up. Ladybugs roosting under windows outside the house, with a certain probability, enter the house instead of enjoying spring time outside. Once inside, they suffer from dehydration and die (unless they figure out the route to the bathroom or kitchen). If we try to force them out, they get stressed and shed 'yellow blood' that can stain walls. The optimal ladybug solution for this time of the year is to simply open the windows, so the ones who came inside by mistake can leave. It's a win-win for both parties, and it actually worked. On the other hand, during winter, we have to try and provide a cozy, alternative home in backyard and insulate the house well to keep them out.

The "Chaos" of India


Thanks to the person who pointed me to an interesting article in some online magazine called "livemint" : "Why Rahul Gandhi has understood the chaos of India"

As the 2014 General Election in India approaches, and pro-establishment journos crank out essays defending their favorite candidates, the author of the above article attempts something truly brave: resurrect a universally panned speech by a leading politician of the incumbent ruling political party. In particular, this paragraph caught my attention:
"... There are two things that stand out in the speech. The first is Rahul’s recognition of the chaos of India, for which he used the image of the beehive. I think this is wonderful realism, and excellent imagery."

As a keen India observer and commentator pointed out on twitter: "....beehive is nt chaotic"

Is India really chaotic?
To many a visitor from the west, it has appeared so. A vast section of India's English media who have worshiped at the altar of Western Universalism and return to lecture India's unwashed masses, may readily concur.

India, for a long, long time, has functioned as a highly decentralized system - in virtually every aspect of life. It's workforce contains among the highest percentage of entrepreneurs in the world, and traditionally possesses a remarkably decentralized economic model. It's indigenous religions are decentralized and base on empirical self-realization. There is no single holy book or authority (there is an entire reference library, with scope for new books to be written). However, this lack of a central authority does not imply chaos or that India was never a nation. It is more likely that what is perceived as chaos is in fact a cognitive overload on the part of the casual observer - as noted in Rajiv Malhotra's book "Being Different". The best example for this apparent chaos that actually produces incredibly effective results is the Kumbh Mela (the largest human gathering on earth, which has been recurring for thousands of years now) that recently concluded in India. Several observers from Harvard and other big-brand western institutions showed up this time to analyze this amazing event. Here's what Rajiv Malhotra says about the Mela:

"....India's Kumbha Mela amply demonstrates that diversity can be self-organized and not anarchic, even on a very large scale. Held every twelve years, this is the world's largest gathering of people, attracting tens of millions of individuals from all corners of India, from all strata of society, and from all kinds of traditions, ethnicities and languages. Yet there is no central organizing body, no 'event manager' to send out invitations or draw up a schedule, nobody in charge to promote it, no centralized registration system to get admitted. Nobody has official authority or ownership of the event, which is spontaneous and 'belongs' to the public domain. Since time immemorial, numerous groups have put up their own mini-townships and millions go as individuals just to participate in the festivities."

How and Why? Rajiv argues in his introduction to the chapter "Order and Chaos":
"Indians tend to be more relaxed in unpredictable situations than westerners. Indians indeed find it natural to engage in non-linear thinking, juxtaposing opposites and tackling complexities that cannot be reduced to simple concepts or terms. They may be said even to thrive on ambiguity, doubt, uncertainty, multitasking, and in the absence of centralized authority and normative codes. .... In the vast canon of classical writings in Sanskrit, we see many context-sensitive and flexible ways of dealing with chaos and difference. The search here is always for balance and equilibrium with the 'rights' of chaos acknowledged. On the other hand, in the creation stories in Genesis and in the Greek classics, there is a constant zero-sum battle between the two poles in which order must triumph."

Interestingly, the socio-biological systems of beehives and ant colonies, which may appear chaotic to the casual observer has an underlying order. In his brilliant book 'Traffic: why we drive the way we do', Tom Vanderbilt quotes studies that note how vast numbers of ants move without colliding (without a centralized traffic cop ant), which is certainly worthy of emulation by human car drivers. The author notes "looking at the swarm as a whole, one might not see what is driving the movement". The insects have their own Kumbha Mela going, perhaps.

Rahul Gandhi's 'beehive' metaphor may not be unreasonable, but it appears to have been chosen based on an entirely shallow reasoning due to his inability to decipher India's apparent "complexity", which he contrasts with China's 'simplicity'. India can be plausibly compared in certain contexts to a beehive or an ant colony not because of 'chaotic frenzied activity', but because of an certain well-functioning harmonic order underlying the apparent chaos.

The lesson here for those of us wishing to properly study India is to look beyond the obvious, look deeper, pay attention to context, and there are amazing discoveries waiting to be made. When Rahul Gandhi, the 4th edition of the Nehru dynasty and potential contender for the post of prime-ministership in 2014 compares India to a beehive for all the wrong reasons; when sections of the Indian English media jump in to spin this into some 'deep thought', it only betrays a fundamental lack of understanding of the essence of India: pluralism, diversity, and cooperative decentralization, blissfully unaware that at its deepest philosophical levels, dharmic India is bound by what Rajiv Malhotra terms an 'Integral Unity'.

Wednesday, April 3, 2013

Synchronized Scheduling Case Study - Part 3

The case study is introduced here.
The ICAR goal is derived here.

Model
The ICAR problem can be specified as follows:
Find a set of feasible crew pairings and aircraft strings such that:
a. every flight in the LEG schedule is covered exactly once by an aircraft string

b. every flight in the LEG schedule is covered exactly once by a crew pairing

c. any string and pairing is used no more than once (let's denote the non-zero pairings and strings as 'active')

d. the total cost is minimized

e. if an active crew pairing contains a connection t(i→j) in T, and there is also some active aircraft string that also contains t, then we say that the crew turns with the aircraft and is thus synchronized. Downstream systems can ensure that the actual crew assigned to flights i and j remain with the actual aircraft tail number that flies i and then j.

f. Maximally satisfy a reliability measure that is proportional to the tightness and the number of the synchronized connections in T. For the purpose of illustration in this post, we specify that a certain minimum count (m) of the connections in T be synchronized. The aim here is to be smart about picking the right airports and connections to synchronize to boost reliability as well as utilization.

g. The active strings belonging to a sub-fleet should form a Hamiltonian circuit. This is a maintenance requirement that tries to ensure equal wear-and-tear across the fleet. There are other constraints that are also interesting topics in their own right, but we'll ignore them here for brevity.

Resource Synchronization Modeling
Our main focus here is on requirement (f). We provide some sample approaches to handling synchronization in large-scale scheduling:
a) Within the subproblem: 
Really tight day-connections t in T can be directly enforced by restricting t to be the only valid connection out of i and into j (i→j) in the flight network. Thus any pairing or string that comes of the subproblem that covers flight i will subsequently cover j. However, we cannot apply this  idea to all connections in T since that is likely to be overly restrictive. 

b) Within the Master program: 
Let p(t)  = sum of all pairing variables that contain connection t
q(t)  = sum of all string variables that contain connection t
Note that p and q will be no more than 1.0. We can impose the following synchronization constraint: 
∑T p(t)q(t) ≥ m 



The bilinear terms in the reliability constraint can be linearized in a straightforward manner. A personal favorite is the reformulation-linearization technique (RLT). z(t) ≡ p(t)q(t) ⇒
∑T z(t) ≥ m, z(t) ≤ p(t), z(t) ≤ q(t), z(t) ≥ p(t) + q(t) - 1

Thus, by adding O(T) very sparse constraints and continuous variables z, we can model the synchronization component of ICAR without requiring any approximation, and the resulting formulation remains tractable. The RLT can be applied in a similar manner to synchronize three or more resources as well. The keys for this 'frontal assault' to work are:
1. The cardinality of set T be manageable in the context of the application.
2. Synchronizing two resources is easier than juggling three or more. We can see from the synchronization constraint that if the p-variables are fixed, the z-variables can be eliminated, leaving us with just the q-variables. This 'two variable per constraint' structure makes life much easier during column generation. The synchronization duals associated with the connections in T tend to work much more effectively in generating string-pairing pairs that cover a beneficial subset of common turns in T.

Epilogue
The ICAR solutions that were actually implemented (different from the illustrative version presented here) significantly improved upon the existing approach. It reduced business cycle time, greatly increased reliability, and reduced costs. The success of the ideas employed to tackle ICAR spurred the development of new, algorithmic techniques to solve the next-generation integrated crew scheduling problems that went on to save the LEG carrier many million bottom-line dollars annually during some difficult economic times. As far as the competition with LCA was concerned (for which this solution was designed): LEG had incurred enough losses and pulled the plug. Operations Research successful, patient dead.

Saturday, March 30, 2013

Synchronized Scheduling Case Study - Part 2

The case study was introduced in the previous post. Read the introduction here.

.... Despite their suboptimal approach, the schedulers of the LEG carrier did some nice work with their synchronization approach.

2SAT versus 3SAT
There is a jump in decision complexity when moving from a two-body conflict resolution problem to three-body conflict-resolution. Intuitively, we can observe this in linear programming (LP) problems. LPs limited to two variables per constraint are easier to solve. The dual (two constraints per variable) is a generalized network flow problem that can be solved using purely combinatorial methods. Intuitively, one can adopt an alternating heuristic that iteratively fixes one variable and optimizes the resulting univariate problem. In computational complexity theory, SAT-2 is easier to manage compared to SAT-3.

Rather than trying to simultaneously juggle flight attendant (FA), pilot, and aircraft maintenance schedules, the LEG schedulers adopted an simplification. They combined the two human elements into a single 'crew' scheduling entity. This can be achieved via "co-pairing", i.e., by building common pairings (partial schedules) for FAs and pilots employing X = {XPILOT ∪ XFA}, i.e., every pairing would be feasible to both pilot and FA contracts and FAA regulations. Column generation allows you incredible flexibility in accommodating such a change. This flexibility is invaluable when hit by a perfect storm. Now, they could work with a two-variable per constraint structure so that their telephonic "alternating heuristic" negotiations could converge in a timely manner. Unfortunately, such a beneficial reduction in complexity was accompanied by inefficiency. The approach erred inordinately on the conservative side. The resources were now too tightly integrated, resulting in a cost spike due to under-utilization of expensive resources. LEG's R&D team was invited to resolve this problem.

Integrated Crew and Aircraft Routing (ICAR)
The OR team quite naturally proposed an integrated scheduling approach that would reduce costs, improve reliability of operations, and also enable tactical synchronization of flight connections. However, the number of possible connections to be evaluated is O(n2) for a n-flight schedule. Methods in the literature are typically data-agnostic; sophisticated alternatives to the straightforward approach designed to perform an acceptable job even in the worst case. Luckily, LEG's OR team had to solve only LEG's problem and not that of every future airline and space shuttle.

The Beauty and the Brute Force
Given the problem size spread over a five-day period, there are a few million candidates to synchronize in the theoretical worst case. However, our focus is only on same and overnight connections, which reduces the candidate list to a few hundred thousand. When we recognize that we only have to focus on the set T of connections of the same sub-fleet type at the same airport (duh), and exploiting a few other contextual restrictions, this final number is data-driven. It turned out that there were no more than tens of thousands of synchronization possibilities to deal with, 99% less than the theoretical bound. This finding allowed the possibility of cheerfully discarding (as we found out a couple of years later when some of the first journal papers on ICAR came out) all the neat out-flanking theorems and approximations presented in the literature.  The method chosen may score low on aesthetics but was effective and flexible in managing the full blown ICAR instances in context. There is a childlike joy in discovering that enumeration solves your practical business problem - akin to finding out that this emperor has very little clothes. This basic counting step gave the team a clear goal.

Problem Statement (at last)
Given a flight schedule, jointly construct feasible crew pairings and aircraft strings such that their scheduling intersection (elements within the connection set T) are optimally synchronized.

And, yes, there were a few TSP (Traveling Salesman Problem) instances to be managed within ICAR. To be continued....

Sunday, March 24, 2013

Synchronized Scheduling Case Study - Part 1

Synopsis 
When a low-cost airline (LCA) entered a short-haul aviation market many, many years ago, a legacy airline carrier (LEG) decided to compete with LCA on its own turf by matching the LCA's fare, frequency and super-quick aircraft turn-around times on ground ('turns' for short). This required a high degree of coordination between LEG's in-flight crews (pilots and flight-attendants), ground-crew, airplane maintenance planners, and the airline schedulers (including their scheduling optimization system). In particular, the utilization of the pilots and the flight-attendants had to be maximized. The challenge however was that all these different resources were part of separate organizational structures and were governed by different contractual rules, and the LEG idea eventually turned out to be cost-prohibitive and unreliable due to poor synchronization of resources.  On the other hand, the Operations Research (O. R) team built a specialized scheduling system for LEG (far ahead of the literature available at that time) that would've achieved the needful. Unfortunately, the silo-ed organizational structure hindered adoption.  Result:  Unlike the legendary revenue optimization contest where the legacy carrier triumphed, the tables were turned here, and the LCA flourished. The low-cost LEG idea was resuscitated many years later in a different context and market, and did a better job using the lessons learned from this early setback. In the next few posts, we will compare the two approaches used to synchronize these resource scheduling tasks and summarize the lessons learned.

Airline Scheduling Basics
Given an aircraft schedule, the resource planning is done sequentially in order of their profitability (or cost) to the airline. Thus:
LEG flight schedule → pilot schedule→ flight attendant schedule → aircraft maintenance routing

The cost-critical task here is the construction of "pairings" (or "strings" for aircraft), which denote partial (unassigned) solutions that represents partial tours of a resource. For LEG pilots (set of two persons), and FAs (set of three persons), this represents a tour in a time-space network that starts from a crew domicile (a small subset of airports in the LAC schedule), traverses a bunch of different airports over 1-5 duty days with intervening periods of rest known as layovers, before returning to the home domicile, while satisfying a myriad of contractual and FAA rules for work hours, rest time, etc. In short, the cost and constraints that determine each pairing is an extremely complicated nonlinear, non-smooth, non-convex, nonplussing mixture of on-duty + rest + reliability + crew work life balance + other path-dependent factors. 

Good quality pairings can be created using a dynamic column-generation procedure. A column here represents a pairing, and during an optimization run, thousands of pairings are generated and selected from among the many trillions of possibilities using a "branch and price" scheme. Eventually a subset of the generated columns are selected such that every flight in the time-space network is covered by exactly one pairing, and such that the total cost is minimized (where the actual 'cost' being optimized is a combination of a hundred-odd objective function components).

Note: An airline crew-pairing solver's set partitioning problem is arguably the easiest optimization model in the world to represent on paper:
{SPP: Minimize cx : Ax = 1, x binary, x ∈ X}

In contrast, the real-life computer code used to manage this simple model can easily run in the order of many hundred thousand lines (largely due to the complicated and detailed nature of X), with expensive parallel-processing machines, and an embarrassment of CPLEX licenses to match. Why? A small percentage point reduction in crew pairing cost (cx) can easily recover all these infrastructure costs and then some. Since crews get paid the max of planned and actual costs, these numbers are actual bottom-line savings. Furthermore, such scheduling tools can be mission-critical systems that run 365 days a year, requiring O.R product support staff to be on call like primary care doctors. 

Solution Approach
Downstream systems, and not of immediate interest to this post, combine these pairings into actual monthly schedules with pilot, first officer, and flight attendants assigned by solving yet another set-partitioning problem. Thus cost-effectively scheduling even a single resource requires a sophisticated solution approach. In those days, academic literature often contained interesting approaches that looked good on paper but proved to non-implementable because of the highly context-driven and data-driven nature of this problem that requires developers to pay careful attention to problem size, exploit special structures in SPP and X, and keep in mind certain carrier-specific objectives. On the other hand, interested readers can refer to this journal paper - the first one I read on the job. It is also the #1 cited INFORMS paper based on a recent ranking. Today, this portion of airline planning is typically outsourced to specialized airline crew-scheduling software vendors.

Pairings and Strings
A set of pilot pairings tell you, for any given LEG flight: the in-bound flight that the pilots arrived in, and the out-bound flight on which they will depart. Of course, if a LEG flight schedule is built with lots of tight turns (say 30 minutes or less) at an airport, then it makes sense from the point of view of operational reliability and cost, for the crews to stay with, and depart on the same airplane, assuming of course, that the aircraft routers will assign the same aircraft (tail number) to these flights. This is a resource synchronization rule: Keep crews and aircraft together to the extent possible while also keeping costs low and satisfying all contractual duty, rest, and maintenance rules.

The FA scheduling system can take pilot pairings as inputs to try and keep the FAs with the pilots. Unfortunately, since these crews have different operating hours and safety rules give the varying nature of their job descriptions, very often, pilots and FAs have to break up and depart on different flights. This is an operational nightmare when you are trying to work with tight turns to compete with LCA, and actual costs shoot up if you 'over-synchronize'. To make matters worse, the strings (partial aircraft maintenance routing solutions) also have to be tightly woven with crew pairings. It's a planners nightmare.  Believe it or not, LEG folks actually built much of these schedules separately ("legacy approach"), with each scheduler anticipating what the other person will do, often coordinating via phone-calls in this multi-person game. Result: an expensive and sometimes operationally brittle schedule that increased operational costs and ate up some customer goodwill, which eventually resulted in the plug being pulled. In the next part, we'll see how LEG's OR team analyzed this problem.

to be continued .....

Sunday, March 10, 2013

Conflict Resolution - 3: Contextual Optimization

Asimov's Zeroth Law
We continue this discussion from where we left off a few weeks ago: robot-ethics and how Asimov's robots resolved conflicts. A key update to Asimov's original three laws is the inclusion of the zeroth law (from Wikipedia):

"A robot may not harm humanity, or, by inaction, allow humanity to come to harm."

A fundamental difference between this law and the others is its abstract specification, with little clue on how it will be implemented. Furthermore, by giving this law the highest priority, Asenion robots are designed to first and foremost safeguard 'humanity', while also minimizing injury to individual humans and themselves as secondary and tertiary objectives. A robot is given the difficult computational task of proving that the cost of hurting a human is less than humanitarian benefit derived from an alternative action, and must do so within a finite amount of time.

The Universal Conflict-Resolution Model
Immanuel Kant's 'categorical imperative' is an example of an universal conflict resolution model that furiously strives to be context-free, and one that has greatly influenced western thought. Similarly, the Ten-Commandments' "Thou shall not kill" is absolute. Any machine that includes this hard constraint would be unable to kill, even defensively in order to protect a large number of humans under threat. Kantian rules are easy to 'encode-and-forget' within machines and systems since one does not have to ever worry about the context of its application. As we saw in the previous post, the robotic laws are context-free and Kantian in design. The original three laws operated as hard, must-satisfy constraints and necessary conditions. Per Wikipedia, Kant's

"perfect duties are those that are blameworthy if not met, as they are a basic required duty for a human being."

The problem of course is that (see prior post), the rigidity of all-hard rules is not practical and later versions of Asenion robots appear to additionally operate based on the concept of Kant's imperfect duty (again from Wikipedia):

"unlike perfect duties, you do not attract blame should you not complete an imperfect duty but you shall receive praise for it should you complete it, as you have gone beyond the basic duties and taken duty upon yourself"

Thus, imperfect duties are soft, rather than hard constraints, and the aim is to maximally satisfy (minimally violate) requirements. However, the optimization weights that trade off the degree of importance assigned to each of the Asenion robot's 'imperfect duties' are hard-coded, and additional context-specific inputs are required from humans to achieve a satisfactory result in resolving a dilemma. The robots have no authority to perform context-specific conflict resolutions on their own.

How then does this zeroth law practically work in Asimov stories? It's Kantian abstraction is incomprehensible to all except a couple of enlightened robots (with telepathic ability, no less). In general, the zeroth law remains useful only on paper for most of the robots.

Contextual Ethics: The Indian Way
Rajiv Malhotra's path-breaking book "Being Different: Indian Challenge to Western Universalism" provides a fascinating contrast between the traditional Indian approach of 'contextual ethics' (CE) that arose from its Dharmic thought system, and the 'context free ethics' that largely guides the western approach (for an earlier post based on his work, see here. Some of the methods in this post are applications of ideas in this book). From an optimization perspective, we can think of a CE-embedded robot as one that maximally satisfies a combination of hard, soft, and firm constraints, where a 'firm' constraint refer to a hard constraint that is minimally and temporarily relaxed, depending on the specific context of the dilemma, and for the benefit of the 'greatest good', at the expense of incurring a context-specific penalty. This flexibility must not be confused with moral relativism - where a set of soft constraints are tactically and optimally manipulated according to context to maximize some convenient self-serving objective. 'Optimally timing an apology' can be thought of as an example of a non self-serving, contextual optimization model.  It is worth doing a deep dive into this concept, by reviewing some passages in the aforementioned book:

"The frequently leveled charge of moral relativism against this contextual morality is inaccurate, because the conduct and motive are considered consequential in judging the ultimate value of statements.

.... Dharmic ethics are formulated in response to the situation and context of the problem in a way that makes Western ethics seem unduly codified, rigid, monolithic and even simplistic. A.K. Ramanujan, in his influential essay 'Is There an Indian Way of Thinking?', uses the terms 'context-free' and 'context-sensitive' to contrast the West and India in their respective approaches to ethics: "Cultures may be said to have overall tendencies to idealize, and think in terms of, either the context-free or the context-sensitive kind of rules. Actual behavior may be more complex, though the rules they think with are a crucial factor in guiding the behavior. In cultures like India's, the context-sensitive kind of rule is the preferred formulation" ....

.... Dharmic traditions, on the other hand, have long sought to arrive at truth by balancing universal truths and acts with those that can be determined only in the context in which they occur. Dharmic cultures have thus evolved to become comfortable with complexity and nuance, rejecting notions of the absolute and rigid ideals of morality and conduct....

....dharmic thought offers both universal and contextual poles – not just the latter, as that would be tantamount to moral relativism."


The dharmic approach lies in between an "all-soft constraint" and the Kantian "hard and soft constraint" approach to decision optimization.


Applying contextual optimization
Asimov's telepathic robot Giskard formulates and solves a probabilistic optimization problem where it trades off the opportunity cost (in terms of human lives) against the expected benefit to humanity. However the degree of uncertainty in this conflict-resolution model is too high and the robot eventually crashes. This episode comes across as an example of applying the CE approach to resolve a dilemma. The great Indian epics - the Ramayana and the Mahabharata, contain several brilliantly narrated instances of contextual conflict-resolution. Indian sci-fi movie buffs would not be surprised to know that George Lucas' Star Wars was inspired by the Ramayana.

Contextual optimization in the specific area of 'mathematical decision support software' would mean: allowing the rules of engagement to be configurable depending on the context. For regular users, advanced settings are greyed out, with only universal (default) rules enabled. Only super users, who are well-trained and comprehend the nature and consequences of the beast, get to work with 'firm' constraints, and on rare occasions. For example, an airline crew schedule optimization system should be configured to satisfy contractual and FAA rules, except during emergencies (e.g. post 9/11 recovery) where 'crew welfare' is only achievable by overriding one or more of these rules. Practical decision support systems should be carefully designed to allow such controlled contextual optimization.

Amending the Zeroth Law: The Dharmic Robot
The four laws do not quite protect the rest of the cosmos (e.g., from humanity) given their anthropocentric nature. From an Indian point of view, this gap can be closed by modifying the zeroth law based on the contextual ethics of dharma. Rajiv Malhotra, in his book, provides the etymology and a working definition of dharma:

"Dharma has the Sanskrit root dhri, which means 'that which upholds' or 'that without which nothing can stand' or 'that which maintains the stability and harmony of the universe'. Dharma encompasses the natural, innate behaviour of things, duty, law, ethics, virtue, etc. For example, the laws of physics describe current human understanding of the dharma of physical systems. Every entity in the cosmos has its particular dharma – from the electron, which has the dharma to move in a certain manner, to the clouds, galaxies, plants, insects, and of course, man. Dharma has no equivalent in the Western lexicon."

In such a framework, Asimov's laws would delineate a robot's various dharmas. At the highest level, we can require that a robot abide by the following fundamental law, that is based on an ancient Indian text:

"Non-harming is a robot's highest priority, except in the defense of dharma"

Conflict-resolution is always performed by first applying this highest dharmic principle and customizing it to the specific context. Note that by operating on the fundamental dharmic principle of least harm, a robot would usually satisfy Asimov's zeroth law, albeit in a context-specific manner, while also being in harmony with the original laws, as well as any new laws that get written in the future. Interestingly, the Hippocratic oath of medical doctors is based on a similar idea that represents a non-negative bound: "do good, or at least no harm".  If complex systems, new drugs, etc., are designed by always keeping this fundamental principle in context, it may well minimize the risk of catastrophic failure.

Monday, February 4, 2013

Optimally Shoveling Snow

This post attempts to compare the efficiency of various approaches used to clear a rectangular area (L > B) of snow, using a good old manual shovel of width w, always moving in straight lines. We assume that the gradient of the area is zero, and that h inches of snow has fallen uniformly over the field. We also ignore the capacity of the shovel for now. The total snow that must be banked at the borders of the field is constant = LBh. Also total working distance traversed ~ LB/w.

Snow shoveling can be a grueling exercise for some, and public health departments always publish safe shoveling tips during the winter season. This is especially important for people with potential heart problems or back problems. Hopefully analyses like these will help (I'm sure people have looked at this before, but just in case ...).


Our objectives are to minimize:
1. Total work done = Total snow moved X distance moved.
2. Number of Stop-Starts with a fixed unit cost k incurred
3. Total work time in cold weather.





Model:
Given an area bx, and assuming we are moving along x, the snow nearest the starting point must be moved the maximum distance, and this distance linearly reduces to near-zero at the end of x. Thus (introducing an integral sign in this blog, yikes):
a) total work done = ∫wxdx = wx2/2
b) Unit stop-start cost = k

Approach 1: Shoveling east-to-west (along L, banking at the west end) or bi-directional traversing:
total number of passes =  B/w
total work done = (B/w) * wL2/2 + kB/w = BL2/2 + kB/w



Note that the effort level is independent of the shovel width. A wider shovel requires fewer passes but more effort per pass.

Approach 2: Shoveling south-to-north (along B, banking at north end) or traversing in both directions:
total cost = LB2/2 + kL/w

Thus, the second approach reduces the total work done by a factor L/B. However, this reduction is achieved at the expense of more stops (which may not be a bad thing from a health perspective; k may be negative or zero for some). If L = 2B, the second approach requires 50% less effort, but requiring twice as many passes. 

Approach 3: I observed that my Canadian neighbor divides up the rectangle into two areas, always starts from the middle, and creates banks on both sides. If we bank the snow at the south and north ends:
total number of passes =  2L/w
total cost = LB2/4 + 2kL/w

The third approach is twice as effort-efficient as the second approach, at the expense of making twice as many banks, plus an additional penalty of traveling to the mid point after each pass. On the other hand, you are also less likely to run into capacity problems, since the material handled per pass is the lowest. We can also verify that among all starting points chosen for approach-3, the mid-point (B/2) yields the minimal effort. In general, any of these approaches become preferable in terms of total cost, depending on the chosen objective function. For example, we could modify approach-3 and bank snow close to the ends the field (< B/2) at their respective (west or east) ends at the expense of adding more stop-starts.


Time Considerations
If the shape of the field changes, the approaches may change, but it appears that a good principle to follow is to limit the material moved between successive bankings. In particular, we want to identify the shortest Euclidean path between every point in the field to the nearest feasible bank, and purely from an effort perspective, shovel snow along a path to a feasible bank that is optimal for all points on that path. This seems to reduce the working duration taken as well: 
Suppose we maintain constant momentum (i.e. mass X velocity = constant) during a pass, our velocity will inversely proportional to the amount of snow accumulated (e.g. 1/wx). Total time per pass ∝  ∫wxdx = wx2/2, which is proportional to the effort.

For such a velocity model, approach-3 also appears to be optimal from the time perspective. If we assume constant velocity, then the three approaches take the same working time, ignoring the shovel-free travel time required for approach-3. Among these alternative time-optimal approaches, the third approach does the best on the effort-objective.


Lawn Mowing
Non-propelled, walking lawn mowers with bags? Regardless of the traversing method adopted, our effort (per our chosen model) increases as the square of distance until we empty our cut-grass. If we adopt approach-2 or 3, we have more banking opportunities.  However, approach-3 may result in a mowing pattern that won't look so nice, so approach 2 may be more preferable. Operating a self-propelled mower with built-in mulching may reduce our effort considerably.

Update 1: Post "Nemo" Shoveling, February 9, 2013
A truly optimal solution is to have a kind and wonderful neighbor. After three hours of efficient shoveling (h = 24 inches) and 40% completion, Kevin zipped in with his snow plough and finished the remainder in 5 minutes before going off to help others. I now have to find the best way to thank him.

Update 2: (WSJ, via @ThaddeusKTSim), February 10
 (source link: online.wsj.com)